Diamond Solar LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in relation to our SMS/text messaging service.

1. Information We Collect

- Your mobile phone number (provided via website forms, phone calls, or service sign-ups).

- Limited personal information you voluntarily provide (such as name, address, or email when scheduling).

- Message content you exchange with us.

2. How We Use Your Information

We use your information to:

- Send SMS/MMS messages including appointment confirmations, reminders, and service updates.

- Deliver promotional offers and energy-related information (if you opted in).

- Provide customer support and respond to inquiries.

3. Sharing of Information

We do not sell, rent, or share your phone number or personal information with unaffiliated third parties for their marketing purposes. Information may be shared only with:

- Service providers who assist in delivering SMS/MMS (such as SMS gateways or carriers).

- Legal authorities when required by law.

4. Your Choices

Opt-Out: You may opt out of our SMS service at any time by replying STOP.

Help: For support, reply HELP or contact us at [email protected]

5. Security

We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your phone number and related data only as long as necessary to provide SMS services and comply with applicable laws.

7. Updates to Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted with a new effective date.

Contact Us:
If you have questions about this Privacy Policy or your SMS data, contact Diamond Solar LLC at [email protected]